Legal & Compliance
FAIS Disclosure Notice
Financial Advisory and Intermediary Services Act (FAIS) disclosure in terms of the General Code of Conduct.
FSP Details
- FSP Name: [FSP Name — to be confirmed by Patrizia]
- FSP Number: [FSP Number — to be confirmed by Patrizia]
- FSCA Reference: [FSCA registration reference — to be confirmed]
- Physical Address: [Physical address — to be confirmed by Patrizia, Pretoria, South Africa]
Contact Details
- Phone: +27 82 901 7400
- Email: patrizia@rockrisk.co.za
Authorised Financial Services
Rock Risk (Pty) Ltd is authorised to render the following financial services:
- [Category I — Advice and intermediary services — to be confirmed]
- [Short-term insurance personal lines — to be confirmed]
- [Short-term insurance commercial lines — to be confirmed]
- [Short-term insurance specialist lines (marine) — to be confirmed]
Details of Product Suppliers
We act as an intermediary for the following product suppliers (insurers):
- [Insurer name — to be confirmed]
- [Insurer name — to be confirmed]
- [Insurer name — to be confirmed]
See our Insurers page for the full list of underwriting partners.
Professional Indemnity Insurance
[Professional indemnity insurance details — insurer name, policy number, and cover amount to be confirmed]
Conflict of Interest
We may receive commission or other remuneration from product suppliers. We declare any conflict of interest and act in the best interests of our clients at all times, in accordance with FAIS requirements.
Complaints Process
If you are dissatisfied with our service, please contact us first so we can resolve your complaint internally:
- Email: patrizia@rockrisk.co.za
- Phone: +27 82 901 7400
If your complaint is not resolved to your satisfaction, you may refer it to:
- FAIS Ombud — 012 762 5000, info@faisombud.co.za
- Office of the Ombudsman for Short-Term Insurance — 011 726 8900, info@osti.co.za